Support Success of Major Initiatives with Unified Training Management

Healthcare never stops changing. New regulations, care protocols, and ongoing business challenges need a focused and trained staff in order to achieve an organization’s goals. Institutional change initiatives require information, agility, and access to data during all stages of the endeavor; otherwise, the significant time and capital investments made are wasted. HealthStream understands the pressures and challenges of transformation and created the Initiative Management Dashboard (IMD) to give leaders the insight needed to be successful. Built with HealthStream’s Control Center technology as its foundation, the IMD consolidates all data about online and classroom training associated with an internal initiative and presents it in a flexible, easy-to-use, mobile-compatible interface.

Improve Point-of-Service Collections and Maximize Reimbursements

According to the RAND Corporation, 14-20% of medical records have identity errors, racking up an annual estimated cost of eight billion dollars nationally.  This looming threat to your facilities financial health can be reduced with Patient Access staff training.  Our courseware from our partner, nThrive Education, provides staff with the tools and resources required to improve point-of-service collections and reduce denials and bad debt, always with the focus on improving patient experience.

Improve Your CPR Training Solution

Poor-quality CPR should be considered a preventable harm and is directly responsible for diminished outcomes. Despite healthcare organization’s dedication to improving CPR, the median in-hospital survival rate for cardiac arrest remains an unacceptable 23%. We believe every patient deserves a better chance at resuscitation survival. HealthStream offers online, self-paced training solutions that make life-support training engaging and convenient for your staff.

Consistently Deliver Safe Care for Maximum Patient Outcomes

• Emergency Care (EC) Risk Program: The EC Risk Program is designed to decrease adverse patient outcomes resulting from commonly missed diagnoses in an Emergency Care setting. The Program includes 16 scenario-based modules divided into five key topic areas: Cardiovascular, Neurological, Gastrointestinal, Women’s Health, and Multi-System.
• Obstetrics (OB) Risk Program: The OB Risk Program provides a concise, effective OB risk-focused learning series that ensures maximum knowledge acquisition and retention. It also includes clinical reasoning assessment through the creative use of virtual simulation, along with six competency-based modules related to high-risk patient safety issues, such as Electronic Fetal Monitoring (EFM), Postpartum Hemorrhage, Hypertension in Pregnancy, Shoulder Dystocia, Trial Of Labor After Cesarean (TOLAC), Effective Communication and Event Disclosure.

Protect Healthcare and Patient Data from Hackers

Cybercriminals attack healthcare organizations with a growing frequency each year.  HCCS, a HealthStream Company, offers Security Awareness in the Healthcare Setting online training, designed to help change employee behavior by building awareness of security practices, policies and procedures.  This course builds a culture of security with informed employees who can identify security threats, understand security risks, and make better data protection decisions to reduce the risk for the organization.